Support
Welcome to the Ganfan support center. Here you can find help and information about our apps.
Apps
Ganfan Journal
A simple and elegant journaling app with automatic iCloud sync across iPhone and Mac.
FAQs
iCloud sync isn't working
Please make sure all your devices are signed in with the same Apple ID and that iCloud Drive is enabled in Settings. Sync may take a few minutes. Switching the app to foreground and back can trigger a sync.
Will I lose my data?
Your data is stored in your own iCloud. As long as your iCloud account is active, your data is safe. We recommend ensuring iCloud Backup is enabled.
How do I change the language?
Open the app → Settings → Language, then select your preferred language.
Contact Us
Have questions or feedback? Feel free to reach out at [email protected].
Last updated: October 2026